Privacy & Cookie Policy

1. Introduction

FastGento, located at Str. Bucuresti Nr 15, Cluj-Napoca, Romania, respects the privacy of your personal data. This policy describes how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679).

2. Data Controller

Controller: FastGento
Address: Str. Bucuresti Nr 15, Cluj-Napoca, Romania
Email: team@fastgento.ro
Phone: +40 733 082 010

3. Data We Collect

We collect the following categories of personal data:
- Identification data: name, email address, phone number
- Company data: company name, tax ID, registered office address
- Technical data: IP address, browser type, operating system, pages visited
- Communication data: content of messages sent through the contact form

4. Purpose of Processing

We process your data for the following purposes:
- Providing and improving our services
- Communicating with you regarding projects and inquiries
- Sending commercial offers and newsletters (only with your consent)
- Fulfilling legal and tax obligations
- Analyzing and optimizing our website

5. Legal Basis

We process personal data based on the following legal grounds: performance of a contract or pre-contractual measures, your consent (for marketing), our legitimate interest (for service improvement), and legal obligations.

6. Data Retention

Personal data is stored for the duration necessary to fulfill the purposes for which it was collected. Contractual data is retained for the duration of the contract plus the legal limitation period. Marketing data is retained until consent is withdrawn.

7. Your Rights

Under the GDPR, you have the following rights:
- Right of access - to request information about processed data
- Right to rectification - to request correction of inaccurate data
- Right to erasure - to request deletion of data ("right to be forgotten")
- Right to restriction - to request limitation of processing
- Right to portability - to receive data in a structured format
- Right to object - to object to data processing

To exercise these rights, contact us at team@fastgento.ro.

8. Cookie Policy

Our website uses cookies to ensure proper functionality and to improve the user experience.

Essential cookies: Required for website functionality (session, shopping cart, authentication). These cannot be disabled.

Performance cookies: Google Analytics - collects anonymous information about how visitors use the website.

Marketing cookies: Used to display relevant advertisements on other platforms (Facebook Pixel, Google Ads).

You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including SSL/TLS encryption, role-based access control, regular backups, and continuous security monitoring.

10. Data Transfers

We do not sell or rent your personal data to third parties. Data may be shared with service providers who assist us in operating the website (hosting, analytics), under strict confidentiality agreements.

11. Contact & Complaints

For any questions regarding this policy or to exercise your rights, contact us at team@fastgento.ro. You also have the right to file a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) - www.dataprotection.ro.